How to set up an email account in an email client?

First of all you must have created the mail account in the cPanel.

There are two ways to configure it, we advise you to try both:

Modality 1:

1. Log into your cPanel account
2. Press the Email Accounts option
3. Click on More > Click on Configure email client. Choose yours and it's all done!

Modality 2:

Enter the configuration in your email client and put in the following data in the corresponding fields:

User: example@your-domain.com
Incoming server: mail.your-domain.com
Incoming port: POP3 110; IMAP 143
Outgoing server: mail.your-domain.com
Outgoing port: SMTP 587
The SSL / TLS options must be unchecked
The options of My server requires authentication must be checked


Some Internet providers block SMTP access, in that case, you need to contact them to tell you what data to put in SMTP.

If you have any question or need help please contact Neolo's support team.

  • Email, SSL
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